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Onboarding Process

Once your account has been successfully created, you will need to log in to Pay.io to complete a short onboarding and configure your merchant environment.

This process ensures your organisation details are correct and allows you to select the assets you wish to transact with. This will be done in Merchant Information section, which later can be updated under Settings if needed.

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Setting up Merchant Information

1

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Organisation Details

To set up the Merchant Information, you'll need to submit your:

  • Organization Email

  • Organization Name

  • Phone Number

  • Country

  • Default Currency (Fiat)

2

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Enabling Assets

Next up, you'll need to choose which Assets your Merchant Console's Hot Wallet will support.

Assets refer to the specific cryptocurrencies and stablecoins that your merchant account is configured to transact with. Pay.io currently supports the following networks and tokens:

  • Bitcoin (BTC)

  • Ethereum (ETH)

  • Solana (SOL)

  • Tether (USDT)

  • USD Coin (USDC)

  • TON (TON)

  • TRON (TRX)

  1. To add new assets, click on the "+ Add your first assets" button and from the pop-over select the correct cryptocurrency and/or stablecoin by ticking the checkboxes. Then click "Add assets".

  2. For each selected asset, you can specify a corresponding network. As some assets are available in multiple networks, "All" option is also available.

  3. Once the networks are assigned, click "Add assets" once again. The assest are now configured.

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Terms of Use Agreement

To finalise the setup, please review the legal agreements that govern the use of the Pay.io platform. You'll need to read and agree to:

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