Onboarding Process

Once your account has been successfully created, you will need to log in to Pay.io to complete a short onboarding and configure your merchant environment.

This process ensures your organisation details are correct and allows you to select the assets you wish to transact with. This will be done in the Onboarding > Merchant Information section of Pay.io platform after you've logged in for the first time.

Setting up Merchant Information

1

Organisation Details

To set up the Merchant Information, you'll need to submit your:

• Organisation Email

• Organisation Name

• Phone Number

• Country

• Default Currency (Fiat)

2

Enabling Assets

Next up, you'll have to choose which Assets your Merchant Console's Hot Wallet will support.

Assets refer to the specific cryptocurrencies and stablecoins that your merchant account is configured to transact with. Pay.io currently supports the following networks and tokens:

• Bitcoin (BTC)

• Ethereum (ETH)

• Solana (SOL)

• Tether (USDT)

• USD Coin (USDC)

• TON (TON)

• TRON (TRX)

See full list of available assets with supported networks in List of Available Assets.

1. To add new assets, click on the “+ Add your first assets” button and from the pop-over select the correct cryptocurrency and/or stablecoin by ticking the checkboxes. Then click “Add assets”.

   

   
2. For each selected asset, you can specify a corresponding network. As some assets are available in multiple networks, “All” option is also available.

   
3. Once the networks are assigned, click “Add assets” once again. The assets are now configured. You'll be able to update and add further assets after the onboarding steps are completed.

3

Terms of Use Agreement

To finalise the setup, please review the legal agreements that govern the use of the Pay.io platform. You'll need to read and agree to:

• Terms and Conditions

• Privacy Policy