Hot Wallet
Managing Your Daily Operational Liquidity
In Pay.io, we offer a two-wallet system — Hot Wallet and Treasury Wallet.
Hot Wallet contains your assets with active deposited funds. This is what is used to operate your Cashier UI and Payment Gateway to support user's withdrawals and gather their deposits as well as support floats. Hot Wallets can have sweeps to Treasury Wallet, with special configurations for withdrawal limits and balance alerts.
Treasury Wallet acts as a “safe vault”, where the funds from your Hot Wallet are sent or swept to. This wallet is in your custody, not Pay.io's. You can always transfer funds from Treasury Wallet to your Hot Wallet.
Your Hot Wallet is the engine of your daily transaction flows. It is designed to hold the active deposited funds required to operate your Cashier UI, process user withdrawals, and gather incoming deposits.
What's In My Hot Wallet
The Hot Wallet interface allows you to perform three primary operational tasks:
Deposit funds by manually depositing any supported asset currency directly into your Hot Wallet to ensure you have enough float to cover user payouts. Read how to make a deposit.
Make transfer to Treasury Wallet as you can move funds out of your Hot Wallet and into your secure Treasury Wallet. Because the Treasury Wallet is under your direct custody, this action is vital for protecting your profits and sustaining safe liquidity levels. Read how to make a transfer.
Monitor Operational Float by using the Hot Wallet dashboard, which provides a high-level view of your total wallet balances. The detailed table view breaks down all existing assets, so you always know exactly what funds are available. See more about managing an operational float.
Asset Overviews
The main table in the Hot Wallet dashboard gives you a granular, row-by-row overview of every asset you hold. For each asset, you can view:
Asset
Asset displayed with its base network, showcasing the specific cryptocurrency (e.g., ETH) and the blockchain it resides on (e.g., Ethereum).
Holdings
Holding amount is displayed with the exact token balance, alongside an estimated corresponding value in a fiat currency (usually USD) for easier accounting.
Retained Balance
The target amount of funds to keep in the Hot Wallet. This reflects the maximum retained balance amount you defined when setting up your Sweep configurations.
Minimum Balance Alert
The threshold at which the system will notify you that operational funds are running low, this is also defined when setting up your Sweep configurations.
Hot Wallet Address
The unique blockchain address used to receive funds for this specific asset.
User Withdrawal Limits
A quick view of your active Auto-Approval limits and Daily Quotas for user withdrawals which you set up in User Withdrawal Limits.
Status
The current operational state of the asset. Possible values:
ENABLED: A connection exists to a configured Treasury Wallet, and the asset is fully operational for users.
DISABLED: The asset has been turned off for users in the Cashier UI and Payment Gateway (withdrawals and deposits can't be made for this asset by the users). In the Merchant Console, you'll still see the asset as it is configured in Hot Wallet, and also a Treasury Wallet exist for it.
TREASURY WALLET REQUIRED: You cannot use this asset yet. A connection to a Treasury Wallet must be set up before this asset can process funds.
Asset Management
Using the "Actions" menu at the end of the asset table, you can easily Add, Edit, or Disable assets as your business needs evolve. Under the "Edit" button, you'll be able to set up sweeps and low balance alerts as well as user withdrawal limits. Click on the links to learn more about how to do so.
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